Air Bags:frontal
NHTSA campaign 02V293000 · announced November 7, 2002 · filed by Daimlerchrysler Corporation · 1,500,521 units affected
The problem
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
The risk
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
What to do
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Vehicles covered by this recall
- 1996 Chrysler Town And Country
- 1997 Chrysler Town And Country
- 1998 Chrysler Town And Country
- 1996 Dodge Caravan
- 1997 Dodge Caravan
- 1998 Dodge Caravan
- 1996 Dodge Grand Caravan
- 1997 Dodge Grand Caravan
- 1998 Dodge Grand Caravan
- 1996 Plymouth Grand Voyager
- 1997 Plymouth Grand Voyager
- 1998 Plymouth Grand Voyager
- 1996 Plymouth Voyager
- 1997 Plymouth Voyager
- 1998 Plymouth Voyager
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.