Recall 03E010000: Engine And Engine Cooling, Engine

NHTSA recall 03E010000 · announced February 11, 2003 · Cummins · 125 units affected

The problem

THE ISB 4 CYLINDER CRANKSHAFT VIBRATION DAMPERS INSTALLED FOR USE ON CHASSIS MANUFACTURED BY WORKHORSE AND FREIGHTLINER CUSTOM CHASSIS. THE AFFECTED ENGINES WERE BUILT FROM OCTOBER 2000 THROUGH JULY 2001, AND HAVE AN ENGINE SERIAL NUMBER WITHIN THE RANGE OF 21436401 TO 21478129. THE CRANKSHAFT VIBRATION DAMPERS WERE DESIGNED INCORRECTLY AND CAN LEAD TO CRACKS DEVELOPING IN THE HUB, CAUSING THE PART TO BECOME LOOSE AND POSSIBLY DETACH ITSELF FROM THE ENGINE.

The risk

AS A RESULT, PERSONS NEARBY COULD BE INJURED BY FLYING DEBRIS.

What to do

CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 800-343-7357.

Official NHTSA recall notice →

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.