Recall 09E026000: Equipment

NHTSA recall 09E026000 · announced May 11, 2009 · Norcold · 5,900 units affected

The problem

NORCOLD WILL NOTIFY OWNERS AND CORRDINATE RETROFITTING THEIR COOLING UNIT WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM TO BRING THEIR RECREATIONAL VEHICLE INTO A SERVICE CENTER SO THAT A SAFETY THERMAL SWITCH KIT CAN BE INSTALLED ON THE REPLACED COOLING UNIT. THE REMEDY WILL BE PROVIDED FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101.

The risk

IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

What to do

NORCOLD WILL NOTIFY OWNERS AND PROVIDE A REPLACEMENT COOLING UNIT EQUIPPED WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM TO BRING THEIR RECREATIONAL VEHICLE INTO A SERVICE CENTER SO THAT A SAFETY THERMAL SWITCH KIT CAN BE INSTALLED ON THE REPLACED COOLING UNIT. THE REMEDY WILL BE PROVIDED FREE OF CHARGE. OWNER NOTIFICATION BEGAN ON JUNE 22, 2009. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101.

Official NHTSA recall notice →

Notes

THIS CAMPAIGN WAS SUPERSEDED BY RECALL CAMPAIGN 10E-049 ON OCTOBER 7, 2010.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.