Recall 10E039000: Equipment

NHTSA recall 10E039000 · announced August 20, 2010 · Garmin · 736,343 units affected

The problem

GARMIN IS RECALLING CERTAIN NUVI MODEL PORTABLE AUTOMOTIVE GPS PRODUCTS SOLD FOR USE AS AFTERMARKET EQUIPMENT AND SOLD AND INSTALLED AS ORIGINAL EQUIPMENT IN CERTAIN PASSENGER VEHICLES THAT CONTAIN THIRD-PARTY LITHIUM-ION BATTERIES MANUFACTURED IN A CERTAIN DATE RANGE. IN RARE CIRCUMSTANCES THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.

The risk

OVERHEATED BATTERIES COULD RESULT IN A FIRE.

What to do

GARMIN WILL NOTIFY OWNERS OF RECORD AND TECHNICIANS WILL REPAIR THE GPS UNITS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. GARMIN ALSO PLANS TO LAUNCH A PUBLIC NOTIFICATION CAMPAIGN THAT WILL INCLUDE PRESS RELEASES AND WEBSITE POSTINGS, AMONG OTHER MATERIALS. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT GARMIN'S NUVI BATTERY RECALL INFORMATION LINE AT 1-866-957-1981.

Official NHTSA recall notice →

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.