Recall 11E056000: Electrical System, Instrument Cluster/panel

NHTSA recall 11E056000 · announced December 28, 2011 · Parker Hannifin · 490 units affected

The problem

PARKER HANNIFIN IS RECALLING CERTAIN INSTRUMENT PANELS, PART NUMBER 385755, DEVELOPED SPECIFICALLY FOR USE ON NEW FLYER TRANSIT BUSES. DUE TO A SOFTWARE DESIGN DEFECT, THE INSTRUMENT PANEL MAY NOT, UNDER UNIQUE AND ABNORMAL CIRCUMSTANCES, DISPLAY WARNNG MESSAGES WHICH HAVE BEEN TRANSMITTED IN AN EXTENDED BYTE FORMAT.

The risk

WITHOUT WARNING MESSAGES, THE DRIVER MAY CONTINUE TO OPERATE THE VEHICLE UNTIL IT GOES INTO A SAFE MODE, WHICH COULD RESULT IN A REDUCTION OF POWER OR POSSIBLY A STALL. EITHER CONDITION INCREASES THE RISK OF A CRASH.

What to do

PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION. PARKER HANNIFIN CAN BE CONTACTED AT 1-204-452-6776.

Official NHTSA recall notice →

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.