Keystone Recall 11V577000: Electrical System
NHTSA recall 11V577000 · announced December 8, 2011 · filed by Keystone Rv Company · 6,101 units affected
The problem
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
What to do
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Official NHTSA recall notice →
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Vehicles covered by this recall
- 2010 Keystone Alpine
- 2011 Keystone Alpine
- 2010 Keystone Avalanche
- 2011 Keystone Avalanche
- 2009 Keystone Challenger
- 2010 Keystone Challenger
- 2009 Keystone Everest
- 2010 Keystone Everest
- 2009 Keystone Fuzion
- 2010 Keystone Fuzion
- 2011 Keystone Fuzion
- 2009 Keystone Montana
- 2010 Keystone Montana
- 2011 Keystone Montana
- 2010 Keystone Montana High Country
- 2011 Keystone Montana High Country
- 2009 Keystone Montana-big Sky
- 2010 Keystone Montana-big Sky
- 2011 Keystone Montana-big Sky
- 2010 Keystone Montana-mountaineer
- 2011 Keystone Montana-mountaineer
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.