Volvo Bus Recall 12V295000: Electrical System, Software

NHTSA recall 12V295000 · announced June 26, 2012 · filed by Prevost Cars, Inc. · 27 units affected

The problem

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.

The risk

IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

What to do

PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.

Official NHTSA recall notice →

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-59.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Vehicles covered by this recall

• 2009 Volvo Bus 9700
• 2010 Volvo Bus 9700
• 2011 Volvo Bus 9700
• 2012 Volvo Bus 9700

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.