Neo Trailers Recall 13V499000: Latches/locks/linkages

NHTSA recall 13V499000 · announced October 23, 2013 · filed by Neo Manufacturing Inc. Llc · 434 units affected

The problem

Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.

What to do

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.