Steering

NHTSA recall 14E001000 · announced January 6, 2014 · Ford · 300 units affected

The problem

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

The risk

The inability to steer the vehicle increases the risk of a crash.

What to do

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2011 Ford Explorer
• 2012 Ford Explorer

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.