Engine And Engine Cooling:engine:diesel
NHTSA campaign 14V764000 · announced December 1, 2014 · filed by Mercedes-benz Usa, Llc - Dba Sprinter · 8,279 units affected
The problem
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
The risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
What to do
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
- 2014 Mercedes-benz Sprinter 2500
- 2015 Mercedes-benz Sprinter 2500
- 2014 Mercedes-benz Sprinter 3500
- 2015 Mercedes-benz Sprinter 3500
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.