Mercedes-benz Recall 16V438000: Steering, Electric Power Assist System

NHTSA recall 16V438000 · announced June 15, 2016 · filed by Mercedes-benz Usa, Llc. · 17 units affected

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

The risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

What to do

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.