Structure:body:hatchback/liftgate
NHTSA recall 16V644000 · announced September 6, 2016 · filed by Mazda North American Operations · 580,455 units affected
The problem
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
The risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
What to do
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
- 2016 Mazda Cx-3
- 2013 Mazda Cx-5
- 2014 Mazda Cx-5
- 2015 Mazda Cx-5
- 2016 Mazda Cx-5
- 2010 Mazda Mazda3
- 2011 Mazda Mazda3
- 2012 Mazda Mazda3
- 2013 Mazda Mazda3
- 2012 Mazda Mazda5
- 2013 Mazda Mazda5
- 2014 Mazda Mazda5
- 2015 Mazda Mazda5
- 2010 Mazda Mazdaspeed3
- 2011 Mazda Mazdaspeed3
- 2012 Mazda Mazdaspeed3
- 2013 Mazda Mazdaspeed3
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.