Mercedes-benz Recall 17V243000: Steering, Electric Power Assist System

NHTSA recall 17V243000 · announced April 11, 2017 · filed by Mercedes-benz Usa, Llc. · 3 units affected

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

The risk

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

What to do

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2017 Mercedes-benz C 300
• 2016 Mercedes-benz C300
• 2017 Mercedes-benz C300

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.