Power Train:automatic Transmission

NHTSA campaign 18V335000 · announced May 22, 2018 · filed by Daimler Vans Usa, Llc · 7,433 units affected

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

The risk

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

What to do

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2015 Mercedes-benz Metris
• 2016 Mercedes-benz Metris
• 2017 Mercedes-benz Metris

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.