Prevost Recall 19V565000: Engine

NHTSA recall 19V565000 · announced July 31, 2019 · filed by Prevost Cars, Inc. · 1,010 units affected

The problem

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

The risk

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

What to do

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2017 Prevost H3-45
• 2018 Prevost H3-45
• 2019 Prevost H3-45
• 2020 Prevost H3-45
• 2017 Prevost X3-45
• 2018 Prevost X3-45
• 2019 Prevost X3-45
• 2020 Prevost X3-45

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.