Visibility:defroster/defogger/hvac System:rear Window
NHTSA campaign 19V792000 · announced November 4, 2019 · filed by Daimler Trucks North America Llc · 2,725 units affected
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
The risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
What to do
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
- 2016 Western Star 4900
- 2017 Western Star 4900
- 2018 Western Star 4900
- 2019 Western Star 4900
- 2020 Western Star 4900
- 2016 Western Star 5700
- 2017 Western Star 5700
- 2018 Western Star 5700
- 2019 Western Star 5700
- 2020 Western Star 5700
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.