Structure

NHTSA campaign 20V207000 · announced April 9, 2020 · filed by Chrysler (fca Us Llc) · 37,580 units affected

The problem

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

The risk

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

What to do

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2019 Ram 2500
• 2020 Ram 2500
• 2019 Ram 3500
• 2020 Ram 3500

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.