Electrical System:wiring
NHTSA recall 20V468000 · announced August 10, 2020 · filed by Jayco, Inc. · 545 units affected
The problem
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
What to do
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
- 2020 Entegra Qwest
- 2021 Entegra Qwest
- 2020 Jayco Melbourne
- 2021 Jayco Melbourne
- 2020 Jayco Melbourne Prestige
- 2021 Jayco Melbourne Prestige
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.