Newmar Recall 20V509000: Electrical System, Software
NHTSA recall 20V509000 · announced August 27, 2020 · filed by Newmar Corporation · 732 units affected
The problem
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
What to do
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Official NHTSA recall notice →
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
- 2019 Newmar Dutch Star
- 2018 Newmar Essex
- 2019 Newmar Essex
- 2019 Newmar London Aire
- 2019 Newmar Mountain Aire
- 2018 Newmar New Aire
- 2019 Newmar New Aire
- 2019 Newmar Ventana
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.