Proterra Recall 21V268000: Electrical System, Software

NHTSA recall 21V268000 · announced April 19, 2021 · filed by Proterra, Inc. · 12 units affected

The problem

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

The risk

The rear door may open without the driver's awareness, increasing the risk of injury.

What to do

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2019 Proterra Catalyst
• 2020 Proterra Catalyst

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.