Northstar Recall 21V305000: Electrical System, Instrument Cluster/panel

NHTSA recall 21V305000 · announced April 30, 2021 · filed by Braun Northwest · 3 units affected

The problem

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

The risk

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

What to do

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

• 2013 Northstar Ambulance
• 2014 Northstar Ambulance
• 2015 Northstar Ambulance
• 2016 Northstar Ambulance
• 2017 Northstar Ambulance
• 2018 Northstar Ambulance
• 2019 Northstar Ambulance
• 2020 Northstar Ambulance

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.