Custom Truck & Body Works Recall 21V408000: Electrical System, Instrument Cluster/panel
NHTSA recall 21V408000 · announced June 1, 2021 · filed by Custom Truck And Body Works · 990 units affected
The problem
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
What to do
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Official NHTSA recall notice →
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.