Utilimaster Recall 21V572000: Structure, Frame And Members

NHTSA recall 21V572000 · announced July 27, 2021 · filed by Shyft Group · 4,885 units affected

The problem

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

The risk

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

What to do

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

• 2020 Utilimaster Walk-in Van
• 2021 Utilimaster Walk-in Van

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.