Hybrid Propulsion System

NHTSA campaign 21V774000 · announced October 4, 2021 · filed by Nissan North America, Inc. · 7,634 units affected

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

What to do

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

• 2014 Infiniti Qx60 Hybrid
• 2015 Infiniti Qx60 Hybrid
• 2016 Infiniti Qx60 Hybrid
• 2017 Infiniti Qx60 Hybrid
• 2015 Nissan Murano Hybrid
• 2016 Nissan Murano Hybrid
• 2014 Nissan Pathfinder Hybrid
• 2015 Nissan Pathfinder Hybrid

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.