Nova Bus Recall 21V929000: Structure, Body, Door

NHTSA recall 21V929000 · announced November 26, 2021 · filed by Nova Bus (us) Inc. · 125 units affected

The problem

Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.

The risk

A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.

What to do

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.