Back Over Prevention: Sensing System: Camera

NHTSA campaign 22V099000 · announced February 22, 2022 · filed by Daimler Vans Usa, Llc · 17,093 units affected

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

The risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

What to do

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.