Electrical System

NHTSA recall 23V188000 · announced March 22, 2023 · filed by Volvo Car Usa, Llc · 393 units affected

The problem

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

The risk

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

What to do

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

• 2023 Volvo C40bev
• 2023 Volvo S60
• 2023 Volvo V60cc
• 2023 Volvo Xc40
• 2023 Volvo Xc60
• 2023 Volvo Xc90

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.