Electrical System: Instrument Cluster/panel

NHTSA recall 23V771000 · announced November 16, 2023 · filed by Jayco, Inc. · 134 units affected

The problem

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

The risk

An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

What to do

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.