Electrical System:propulsion System:traction Battery Thermal:management:software

NHTSA recall 23V867000 · announced December 20, 2023 · filed by Volkswagen Group Of America, Inc. · 26,866 units affected

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

The risk

A high-voltage battery that overheats increases the risk of a fire.

What to do

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

• 2019 Audi E-tron
• 2020 Audi E-tron
• 2021 Audi E-tron
• 2022 Audi E-tron

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.