Structure:critical Fasteners
NHTSA campaign 23V875000 · announced December 21, 2023 · filed by Daimler Vans Usa, Llc · 3,739 units affected
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
The risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
What to do
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2019 Freightliner Sprinter 1500
- 2020 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2020 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2020 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2020 Freightliner Sprinter 4500
- 2021 Freightliner Sprinter 4500
- 2019 Mercedes-benz Sprinter 1500
- 2020 Mercedes-benz Sprinter 1500
- 2021 Mercedes-benz Sprinter 1500
- 2019 Mercedes-benz Sprinter 2500
- 2020 Mercedes-benz Sprinter 2500
- 2021 Mercedes-benz Sprinter 2500
- 2019 Mercedes-benz Sprinter 3500
- 2020 Mercedes-benz Sprinter 3500
- 2021 Mercedes-benz Sprinter 3500
- 2019 Mercedes-benz Sprinter 4500
- 2020 Mercedes-benz Sprinter 4500
- 2021 Mercedes-benz Sprinter 4500
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.