Mercedes-benz Recall 24V118000: Power Train, Automatic Transmission, Control Module, Software
NHTSA recall 24V118000 · announced February 16, 2024 · filed by Mercedes-benz Usa, Llc · 105,071 units affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
The risk
An engine stall increases the risk of a crash.
What to do
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Official NHTSA recall notice →
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2020 Mercedes-benz Gle 450
- 2021 Mercedes-benz Gle 450
- 2022 Mercedes-benz Gle 450
- 2023 Mercedes-benz Gle 450
- 2020 Mercedes-benz Gls 450
- 2022 Mercedes-benz Gls 450
- 2023 Mercedes-benz Gls 450
- 2022 Mercedes-benz Gls 450 4matic
- 2023 Mercedes-benz Gls 450 4matic
- 2021 Mercedes-benz Gls450
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.