Back Over Prevention:software

NHTSA recall 24V344000 · announced May 15, 2024 · filed by Volkswagen Group Of America, Inc. · 79,965 units affected

The problem

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

The risk

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

What to do

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by this recall

• 2021 Volkswagen Id.4
• 2022 Volkswagen Id.4
• 2023 Volkswagen Id.4

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.