Mack Recall 24V399000: Electrical System, Propulsion System, Traction Battery, Management System/energy Control Module (bms/becm), Software
NHTSA recall 24V399000 · announced June 4, 2024 · filed by Mack Trucks, Inc. · 24 units affected
The problem
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
The risk
A sudden loss of steering control and drive power increases the risk of a crash.
What to do
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Official NHTSA recall notice →
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.