Mercedes-benz and Mercedes-maybach Recall 24V807000: Electrical System, Software

NHTSA recall 24V807000 · announced October 25, 2024 · filed by Mercedes-benz Usa, Llc · 21 units affected

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

The risk

A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

What to do

Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles covered by this recall

• 2021 Mercedes-benz S 500
• 2021 Mercedes-benz S 580
• 2021 Mercedes-maybach S 580

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.