Keystone Recall 24V899000: Trailer Hitches, Fifth Wheel Assembly

NHTSA recall 24V899000 · announced November 27, 2024 · filed by Keystone Rv Company · 303 units affected

The problem

Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.

The risk

The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

What to do

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

Official NHTSA recall notice →

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles covered by this recall

• 2025 Keystone Arcadia
• 2025 Keystone Cougar

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.