Gem Recall 24V971000: Suspension, Front, Control Arm, Upper Ball Joint
NHTSA recall 24V971000 · announced December 26, 2024 · filed by Gem Waev Llc · 243 units affected
The problem
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
What to do
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Official NHTSA recall notice →
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Vehicles covered by this recall
Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal, medical, or repair advice.