Seats:mid/rear Assembly:head Restraint

NHTSA campaign 25V472000 · announced July 17, 2025 · filed by Chrysler (fca Us, Llc) · 121,398 units affected

The problem

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

The risk

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

What to do

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Vehicles covered by this recall

Source: National Highway Traffic Safety Administration public recall data. This page reports official records and is not legal or repair advice.