CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner
CPSC recall 02529 · announced March 29, 2002 · Tristar Products · 3,100 units affected
The product
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.
The hazard
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
What to do (per CPSC)
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.
Notes
Incidents (per CPSC): CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.
Sold at: HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.
Consumer contact: Consumers may contact Tristar customer service at (888) 339-4203 for information. For additional information visit the HSN LP's website at www.hsn.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.