CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

CPSC recall 04178 · announced July 14, 2004 · Netgear · 53,500 units affected

The product

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

The hazard

The plastic housing on these units can detach, posing a shock hazard.

What to do (per CPSC)

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Official CPSC recall notice →

Notes

Incidents (per CPSC): NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
Sold at: Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.
Consumer contact: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.