CPSC, SecureAlert Announce Recall of Safety and Security Phones
CPSC recall 04513 · announced November 18, 2003 · Securealert · 1,000 units affected
The product
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
The hazard
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
What to do (per CPSC)
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Notes
Incidents (per CPSC): SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Sold at: SecureAlert and private security dealers nationwide, from May 2003 through July 2003.
Consumer contact: Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.