CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners
CPSC recall 04562 · announced July 6, 2004 · Euroflex Americas · 22,000 units affected
The product
Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
The hazard
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
What to do (per CPSC)
Repair kits are being provided by QVC to the consumer.
Notes
Incidents (per CPSC): 22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.
Sold at: QVC television nationwide, from February 2004 to March 2004, at $69.
Consumer contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.