Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair
CPSC recall 06259 · announced September 18, 2006 · Canon · 800,000 units affected
The product
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.
The hazard
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
What to do (per CPSC)
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
Notes
Incidents (per CPSC): Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
Sold at: Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
Consumer contact: For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.