Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards

CPSC recall 07526 · announced January 31, 2007 · Gamewell-fci · 700 units affected

The product

The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.

The hazard

Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.

What to do (per CPSC)

Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.

Official CPSC recall notice →

Notes

Incidents (per CPSC): Gamewell-FCI has received one report of failed communications during an electrical short that was not due to a fire. There have been no reports of property damage or injury.
Sold at: Authorized distributors nationwide from October 2005 through September 2006. Authorized distributors resell and install loop control boards for commercial end users in facilities such as hotels and office buildings.
Consumer contact: For more information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit their distributor's Web site at www.gamewell-fci.com

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.