Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
CPSC recall 07529 · announced February 12, 2007 · Atmel · 4,000 units affected
The product
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
The hazard
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
What to do (per CPSC)
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
Notes
Incidents (per CPSC): Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
Sold at: Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
Consumer contact: For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.