Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
CPSC recall 07565 · announced July 27, 2007 · Gamewell-fci · 1,100 units affected
The product
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
The hazard
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
What to do (per CPSC)
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Notes
Incidents (per CPSC): Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Sold at: Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Consumer contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.