Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

CPSC recall 09763 · announced August 5, 2009 · Global Plastics · 14,000 units affected

The product

The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.

The hazard

The dispenser's electric board can overheat posing a fire hazard.

What to do (per CPSC)

Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

Official CPSC recall notice →

Notes

Incidents (per CPSC): The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Sold at: Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.
Consumer contact: For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.globalplastics.com

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.