Pella Recalls Casement Windows Due to Impact Hazard
CPSC recall 09765 · announced August 25, 2009 · Pella · 6,500 units affected
The product
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
The hazard
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
What to do (per CPSC)
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Notes
Incidents (per CPSC): The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Sold at: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Consumer contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.