Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
CPSC recall 10743 · announced June 17, 2010 · Comverge Inc. Of Norcross, Ga · 6,300 units affected
The product
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
The hazard
The communication module in the thermostat can overheat, posing a risk of fire hazard.
What to do (per CPSC)
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Notes
Incidents (per CPSC): Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Sold at: TXU Energy to customers in North Texas
Consumer contact: For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.