Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards
CPSC recall 10752 · announced August 10, 2010 · Asurion · 470,000 units affected
The product
This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.
The hazard
The counterfeit batteries can overheat, posing burn and fire hazards.
What to do (per CPSC)
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
Notes
Incidents (per CPSC): Asurion has received two reports of counterfeit BlackBerry®-branded batteries overheating, causing minor burns to a consumer's finger and minor property damage to a sofa and car seat.
Sold at: Asurion, as part of their handset protection claim program nationwide from March 2004 through October 2009.
Consumer contact: For more information, contact Asurion toll-free at (866) 384-9175 between 8 a.m. and 7 p.m. CT Monday through Friday, or visit the firm's website at www.001batex.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.