Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
CPSC recall 11721 · announced February 8, 2011 · Tyco Safety Products Westminster Of Westminster, Mass · 540 units affected
The product
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
The hazard
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
What to do (per CPSC)
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly. Remedy type: New Instructions
Notes
Incidents (per CPSC): The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Sold at: Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
Consumer contact: For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.